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Alpha Group Service and Support - Alpha Technologies Services Field Services
Field Services
Preventative Maintenance
An on-going preventative maintenance program helps ensure optimum system reliability and equipment life. Alpha's service plan options include performing routine scheduled maintenance, testing of local and remote alarm operation, and analyzing local data for special requirements. Local service logs are updated and information is uploaded to Alpha's central database.
  • Develop historical data file for each power system component
  • Complete preventative maintenance checklists
  • Perform mechanical maintenance
  • Check accuracy of monitoring system readouts and alarm set points
  • Document routine service or callouts
Field Service Calls
Trained Alpha field service engineers are dispatched 24 hours per day, 7 days per week in specially equipped and stocked Alpha service vehicles to perform routine system maintenance or emergency repair service.

Network Power Management
Remote network power monitoring is performed at regional Alpha Service Centers. This around-the-clock service provides customers with advanced system diagnostics and rapid deployment of Alpha service specialists in the event of an emergency.