Locate an Alpha Service Center in your area.

Alpha's repair depots are located across the country, with nationwide pick-up and drop-off service. Alpha's state of the art repair and development laboratories are designed for product repair and refurbishment, product improvement, research and modification, to assist with our customer's specific needs.

• Warranty and non-warranty repair
• Complete repair and refurbishment of all Alpha product lines
• Repair of non Alpha products for: cable headend, fiber optics, line gear, power supplies and test equipment
• On site calibration and repair of test equipment
• Alpha certified technicians
• Multiple locations: Bellingham, WA; Suwanee, GA; Dallas, TX, Pennsauken, NJ, Phoenix, AZ, Jacksonville, FL and Aiken, SC.

Request an RMA number to return an Alpha product for repair or credit by logging on to our online Return Material Authorization (RMA) system.

Click on a Region for Contact Information
Cable/Telecommunications Equipment Repair Program Pick up services customized to customer’s needs Quality assurance testing on all equipment Full distortion testing on all line equipment Full FCC testing on all headend equipment Emergency and rush services available Personalized service from your sales professional Advanced replacement capabilities Pick up and Delivery service	Headend Equipment Modulator/processor SAT Receivers Modulator/demodulator/processor assembly Continum/prizma Signal level meter DigiCipher Sound IF module output LO module, etc. Fiber optic headend transmitter/receiver
Power Supplies Standby power supply Inverter card assembly AC power supply Argus rectifiers Status monitoring Transponders EDSM APM/USM	Line Equipment Non-AGC active module Single-pilot AGC module Dual-pilot AGC module Feedforward module Multifunction network amplifier Amplifier Amplifier w/AGC Motherboard assembly Housing: repair and/or clean Fiber optic node receiver/transmitter
Test Equipment Cable TV analyzers Signal level meters Cable leakage meters Cable locators Time domain reflectometers (TDRs) and OTDRs On-site calibration certifications	Optional Services Hybrid and component sales Field intensity surveys Pilot frequency changes Line equipment upgrades Line equipment modifications Modulator/processor frequency offsets and/or channel changes Modulator video color compliance upgrades Videocipher repairs and upgrades Test equipment repair and calibration Headend testing documentation Prototype testing and evaluation Computer and monitor repair On-site calibrations Technical support Customized management reports: Repair costs each month Year-to-date for each system Repair cost per module Line equipment testing documentation