Field Services - Alpha.com

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Field Services

Trained Alpha Field Service technicians and engineers are dispatched 24 hours per day, 7 days per week to perform routine system maintenance or emergency repair service. In addition, Alpha Technologies Services can combine small-, medium- and large-scale network hardware upgrades with the necessary installation manpower.

Preventative Maintenance
An on-going preventive maintenance program helps ensure optimum system reliability and equipment life. Alpha’s service plan options include performing routine scheduled maintenance, testing of local and remote alarm operation, and analyzing local data for special requirements. Local service logs are updated and information is uploaded to Alpha’s central database.

Develop historical data file for each power system component
Complete preventive maintenance checklists
- Confirm UPS is properly installed with appropriate breaker
- Clean or replace air filters
- Check and repair all battery connections as required
- Test individual cells for voltage and impedance
- Clean, inspect and test as necessary the operation of inverters, transformers, switches and other components
- Perform a thermal scan using IR thermographs to check final condition of the UPS and associated circuitry
- Prepare a report on UPS condition with recommendations as necessary

Perform mechanical maintenance
Check accuracy of monitoring system readouts and alarm set points
Document routine service or callouts

Optional Services
On-site calibrations

Network Power Management
Remote network power monitoring is performed at regional Alpha Service Centers. This around-the-clock service provides customers with advanced system diagnostics and rapid deployment of Alpha service specialists in the event of an emergency.

Plant Hardening
With the necessary manpower and logistics to extend the life of your power networks, Alpha Technologies Services offers multiple plant hardening options:

Battery Expansion Cabinet installation for longer runtimes to support quad play applications and critical enterprise equipment
Generator Expansion Module for rapid generator deployment and prolonged power outages

Construction Services
With a national network of contractors and project managers, Alpha Technologies Services can provide turnkey solutions for outside plant, headend, telecommunications, industrial and renewable energy applications.