Field Services - Alpha.com

Alpha Technologies Inc.
Phone: 360 647 2360
Email: alpha@alpha.com

ProductsCable / BroadbandCable Broadband ServicesField Services

Field Services

Trained Alpha Field Service technicians and engineers are dispatched 24 hours per day, 7 days per week to perform routine system maintenance or emergency repair service. In addition, Alpha Technologies Services can combine small-, medium- and large-scale network hardware upgrades with the necessary installation manpower.

Preventive Maintenance
An on-going preventive maintenance program helps ensure optimum system reliability and equipment life. Alpha’s service plan options include performing routine scheduled maintenance, testing of local and remote alarm operation, and analyzing local data for special requirements. Local service logs are updated and information is uploaded to Alpha’s central database.

Develop historical data file for each power system component
Complete preventive maintenance checklists
- Confirm UPS is properly installed with appropriate breaker
- Clean or replace air filters
- Check and repair all battery connections as required
- Test individual cells for voltage and impedance
- Clean, inspect and test as necessary the operation of inverters, transformers, switches and other components
- Perform a thermal scan using IR thermographs to check final condition of the UPS and associated circuitry
- Prepare a report on UPS condition with recommendations as necessary

Perform mechanical maintenance
Check accuracy of monitoring system readouts and alarm set points
Document routine service or callouts

Turnkey Installation
Alpha’s complete power system integration and turnkey installation services include right-of-way and easement procurement, site preparation, equipment installation, utility hookup coordination, system turn-up and system testing.

Performs all site negotiations
Coordinate utilities and construction permitting process
Correct installation and maintenance of Headend, DC Plant and Outside Plant power solutions
Customers benefit from Alpha’s professional project management and quality control

Turn-up and Test Services
Turn-up and test services for Headend, DC Plant and Outside Plant installations performed by Alpha specialists represent a significant first step in ensuring long-term system reliability. Services include verification of proper installation, completion of Alpha start-up procedures and system testing.

Turn-up and test completed by Alpha technicians
Certified installation inspections
Coordinated product and service ordering, tracking and billing
Extended warranty availability

Optional Services
On-site calibrations

Plant Hardening
With the necessary manpower and logistics to extend the life of your power networks, Alpha Technologies Services offers multiple plant hardening options:

Battery Expansion Cabinet installation for longer runtimes to support quad play applications and critical enterprise equipment
Generator Expansion Module for rapid generator deployment and prolonged power outages

Construction Services
With a national network of contractors and project managers, Alpha Technologies Services can provide turnkey solutions for outside plant, headend, telecommunications, industrial and renewable energy applications.

Document Downloads

Title	Type	Version	Date
ATS Field Services Brochure	Brochure		October 16, 2009

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