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Alpha Technologies Inc Services

Our Field Services group provides technical support and on-site power services. Regional Service Centers offer application services, warranty support, network power monitoring and customer training programs. Alpha certified field service specialists provide power system installation, site permitting, turn-up and test, preventative maintenance and on-site field service.

For tech support or emergency product requests, Alpha offers 24 hr. support to answer all your questions and concerns. For after business hours, weekends and Holidays, follow the voice prompts and an On-Call Tech Support Engineer will return your call.



Or, complete our online contact form. A customer service representative will get back to you in 48 hours.

Toll Free Customer Support Phone Numbers:

Cable Broadband
+1 800 863 3364
UPS and Backup Power
+1 888 462 7487
Telecommunications
+1 888 462 7487
Wireless
+1 800 863 3364
Industrial Power
+1 800 996 6104
Renewable Energy
+1 800 863 3364
Services
+1 800 863 3364

  • Cable Broadband Services

    We provide the most technologically advanced and reliable power solutions for cable TV, broadband communication and data networks worldwide. Alpha’s comprehensive installation, maintenance and repair programs complement a diverse line of innovative and cost-effective power products including: standby, non-standby and uninterruptible power supplies, surge suppressors, enclosures, batteries and accessories.



    Installation and Construction Services

     

    Precast-PadsWith a national network of contractors, project managers and Alpha technicians, we can provide turn-key solutions for outside plant, headend, telecommunications, industrial and renewable energy applications. We work to combine your small-, medium- and large-scale projects with the necessary installation resources. Our complete installation and facility construction services include structure engineering, right-of-way and easement procurement, site preparation, equipment installation, utility hook-up coordination, system turn-up and system testing.

    • Complete design, engineering permitting, construction and commissioning
    • Headends, equipment shelters and other critical facilities
    • Turn-key installation, turn-up and test services
    • Grid-tied and off-grid renewable energy systems

     

     

    Preventative Maintenance

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    An on-going Preventative Maintenance program helps ensure optimum system reliability and equipment life. Alpha's service plan options include performing routine scheduled maintenance, testing of local and remote alarm operations and analyzing local data for Outside Plant, Headend and Critical Facility Operations. Network hardware upgrades and critical plant hardening programs are also available.

    • Develop historical data files for each power system component
    • Complete preventative maintenance checklists
    • Check accuracy of monitoring system readouts and alarm set points
    • On-site calibration and repair of test equipment
    • Document routine service or callouts
    More information on Critical Facility Preventative Maintenance Programs.



    Broadband Equipment Repair

    Service REpair DepotsAlpha Repair Depots and Service Centers are located around the world

    Locate an Alpha Service Center in your area.

    Alpha's repair depots are located across the country, with nationwide pick-up and drop-off service. Alpha's state of the art repair and development laboratories are designed for product repair and refurbishment, product improvement, research and modification, to assist with our customer's specific needs.

    • Warranty and non-warranty repair
    • Complete repair and refurbishment of all Alpha product lines
    • Repair of non Alpha products for: cable headend, fiber optics, line gear, power supplies and test equipment
    • On site calibration and repair of test equipment
    • Alpha certified technicians
    • Multiple locations: Bellingham, WA; Suwanee, GA; Dallas, TX, Pennsauken, NJ, Phoenix, AZ, Jacksonville, FL, and Elk Grove Village, IL.
    Alpha Service Center in your area.

    Return Material Authorization (RMA)

    Please Visit the Service Repair Depots Page



  • Industrial Power Services

    Technical Support, Warranty Information, Depot Repair Facilities and Field Services

    Alpha Industrial Power provides industrial grade powering solutions through a diverse product line of large-scale battery systems, chargers and uninterruptible power supplies (UPS). Applications include power generation facilities, substations, electrical utilities, transportation systems and communications networks.


    Services

    Field Services Technical Support Service Repair Depots warranty-130px
    Field Services Technical Support and Returns Service Repair Depots Warranty Information

  • Renewable Energy Services

    Alpha is an engineering and project development expert in the field of innovative power conversion solutions that integrate solar, wind and alternative resources. Our solutions deliver reliable electric power for the most demanding and remote off-grid applications and diverse industrial applications, worldwide.

    With Alpha, our customers experience true turnkey project development through our in-house engineering, system integration, deployment, commissioning and O&M capabilities.

    When utility-grid electricity is unavailable, unreliable or very costly, our Optimum Power Solution (OPS) Systems are designed to provide a finite and predicted amount of electricity to power known loads. They can be designed for full autonomy, unattended operation and 99.999% reliability.

    Visit the Renewable Energy Services Page

     

    System Engineering Project Management Installation
    System Engineering  Project Management  Installation 
         
    Service Support System Commissioning Utility Interconnection
    Service Support  System Commissioning   Utility Interconnection


  • North America

    Alpha Technologies Services Inc. - Northwest

    3116 Mercer Ave

    Bellingham, WA 98226
    United States

    Phone: 360 756 4904

    Fax: 360 647 0498

    Alpha Technologies Services Inc. - Southwest

    1628 West Williams Drive

    Phoenix, AZ 85027
    United States

    Phone: 623 251 3030

    Fax: 623 516 7881

    Alpha Technologies Services Inc. - Northern Midwest

    355 Crossen Ave

    Elk Grove Village, IL 60007
    United States

    Phone: 360 647 2360

    Fax: 360 647 0498

    Alpha Technologies Services Inc. - Southern Midwest

    10393 Brockwood Road

    Dallas, TX 75238
    United States

    Phone: 214 217 6300

    Fax: 214 217 6313

    Toll Free: 877 623 5227

    Alpha Technologies Services Inc. - Northeast

    5055 Central HIghway

    Pennsauken, NJ 08109
    USA

    Phone: 609 685 9066

    Fax: 856 317 9411

    Toll Free: 800 681 8324

    Alpha Technologies Services Inc. - Southeast (GA)

    1075 Satellite Blvd. NW

    Suite 400

    Suwanee, GA 30024
    United States

    Phone: 706 761 1060

    Fax: 678 584 1322

    Alpha Technologies Services Inc. - Southeast (FL)

    7033 Commonwealth Ave #15
    Jacksonville, FL 32220
    United States

    Phone: 360 647 2360
    Fax: 360 647 0498

    Alpha Technologies Ltd.

    7700 Riverfront Gate
    Burnaby, BC V5J 5M4
    Canada

    Phone: 604 436 5900
    Fax: 604 436 1233
    Toll Free: 800 667 8743

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Alpha Service Centre

    Unit 4, 6740 Davand Drive
    Mississauga, ON L5T 2K9
    Canada

    Phone: 905 696 6997

    Central and Latin America

    Lompower Argntina S.A.

    Goya 94, Capital Federal

    Buenos Aires

    Argentina (1407)

    Ph +54 (11) 4672-4821

    www.lompower.com.ar

    Argus Brasil Serviços e Comércio Ltda.

    Alejandro Fabian Lomovasky

    Av: Bernardino de Campos 332 – Campo Grande

    Santos - CEP: 11065-000, Sao Paulo
    Brazil

    Phone: +55 13 3345 0881

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Power Services Electronic S.A. de C.V.

    Juan Aldama 1122

    Col. Universidad

    Toluca, Edo. de Mexico CP50130, Mexico

    Phone: +52 722 277 3150

    Fax: +52 722 168 0174

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


    Europe

    Alpha Technologies GmbH

    Hansastrasse 8

    Schwabach, D-91126
    Germany

    Phone: +49 9122 79889 0

    Fax: +49 9122 79889 21

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    MTI Technologies Ltd.

    339 St. Andrews St.

    Suite 208 Andrea Chambers

    P.O. Box 56468

    Limassol, 3307
    Cyprus

    Phone: 357 25 375 675

    Fax: 357 25 359 595

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Alpha Warehouse/Service

    Unit 6, Twyford Business Centre

    London Road

    Bishop's Stortford, Hertfordshire CM23 3YT
    United Kingdom

    Phone: +44 1279 501110

    Fax: +44 1279 659870

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Sinergia Soluciones SL

    C/ Julio Rey Pastor, Nave 19

    Poligono Industrial INBISA - ALCALA 2

    E-28806 Alcala de Henares

    Madrid, Spain

    Phone: +34 91 830 65 45

    Fax: +34 91 830 65 36

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    SDT electrónica S.A.

    Rua Rodrigo de Fonseca,

    103, 1º.1099-074

    Lisboa, Portugal

    Phone: +351 21 3823100

    Fax: +351 21 3823155

    BC Sistemas de Comunicación, S.L.

    Ribes, 53

    E-08013

    Barcelona, Spain

    Phone: +34 932 700 200

    Fax: +34 932 700 201


    Asia

    Calpha Technologies Inc.

    No. 52, Wen Hua First Road

    GueiShan Shiang Tao Yuan Hsien 333

    Taiwan, R.O.C.

    Phone: +886 3 328 1674

    Fax: +886 3 328 6064

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Ricklee Enterprises, Inc.

    156 F. Blumentritt St.

    San Juna, 1500 Metro Manila
    Philippines

    Phone: +63 2 725 7642

    Fax: +63 2 725 7637

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    SWTS Pte Ltd

    10 Gul Avenue

    Singapore 629654

    Phone: +65 6869 6645

    Fax: +65 6869 6520

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    AmTech Emerging Technologies

    Mohsin ul Haque

    Plot #9, Sector#28

    P.O. Darul-Uloom

    Korangi Industrial Area

    Pakistan

    Phone: +92 21 504 0890

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

       
  • Our feature rich toolkit is designed to provide a convenient online solution for placing and checking orders, calculating equipment needs, and accessing our secured sales, channel partner and customer portals. Make your life easier with our online tools.


    ToolMore Information
    AlphaRack Sizer Create a custom battery rack to fit your system.
    AlphaCell Battery Recycling Request We are proud to offer you battery recycling services.
    Online Battery Store Easily place orders online for UPS replacement batteries.
    Nicad Battery Calculator Determine the ideal nickel cadmium battery solution for your system (Password Required).
    Order Status Utility View order details and shipping status online (registration/password required).
    Corporate Imaging and Branding In order to maintain brand consistency, Alpha has developed a corporate branding site containing logos, letterheads, fax sheets, and shipping labels for use by authorized employees.
    Supplier Support If you are an Alpha supplier, click above to access workmanship standards (Password required).
    Return Material Authorization (RMA) Form Request an RMA number to return an Alpha Technologies Inc.
    Credit Application Form  
    Place an Order  
    Warranty Information