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Alpha Academy Training

Alpha Academy - the official source for certification training on Alpha products and services. Each training course provides multiple learning objectives, as well as a post-assessment that grants certification in the assigned topic. These training tools are the perfect resource to bring installers and technicians up-to-date with Alpha equipment and service in the cable broadband industry.

Training Courses

Outside Plant | XM3-HP CableUPS - Installation and Configuration

Outside Plant | XM3-HP CableUPS - Installation and Configuration

This course assists the technician in successful installation and set up of the XM3-HP power supply.

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Outside Plant | AlphaNet™ DM3 Series Transponder Installer Certification

Outside Plant | AlphaNet™ DM3 Series Transponder Installer Certification

This course assists the technician in successful installation and setup of the DM3 series transponder.

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Inside Plant | AC 101 Alpha AC Training

Inside Plant | AC 101 Alpha AC Training

This course will present basic elements of the AC infrastructure which will help you understand the AC electrical system. This is a complete AC101 class including downloadable resource materials, videos, and test.

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Inside Plant | AC 102 Generator and ATS

Inside Plant | AC 102 Generator and ATS

This course will outline the major considerations when utilizing Generators and ATS within telecommunication facilities.

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Inside Plant | AMPS 102 Alpha ZPS (Zero Phase Shift) Features

Inside Plant | AMPS 102 Alpha ZPS (Zero Phase Shift) Features

AMPSHP2 Inverter operation training with a focus on using the ZPS (Zero Phase Shift) feature when transferring power at the MBS (Maintenance Bypass Switch). Learn what the ZPS (Zero Phase Shift) feature in Alpha AMPS inverter systems does, why to use it, and how to use it.

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Inside Plant | BDFB 101 Alpha Smart BDFB

Inside Plant | BDFB 101 Alpha Smart BDFB

This course provides sales, customers, and technicians with the information needed to understand, order, and maintain an Alpha Smart BDFB. Provide users with the information needed to: Configure a BDFB system with all the optional components to match site conditions, select optional parts from the ordering guides, select parts need to upgrade an existing Alpha Smart BDFB, and understand field upgrade options

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Inside Plant | CXCHP 100A CXC HP Controller Maintenance

Inside Plant | CXCHP 100A CXC HP Controller Maintenance

This training module covers how to download diagnostic files needed to do troubleshooting, how to find technical support, CXC HP Troubleshooting - Diagnostic Files, CXC HP Software – Field Upgrade, Recovery – Configuration vs Backup Files, Search Feature – Searches and Filtering, and the CXC HP Manual – Onboard Software Manual.

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Inside Plant | CXCHP 101 CXC HP Controller

Inside Plant | CXCHP 101 CXC HP Controller

The CXCHP101 course reviews all things related to the CXC HP controller for DC plant and Inverter systems. This is a self-paced course that will walk you through the controller and allow you to see the features it provides for DC plant and Inverter systems.

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Inside Plant | CXCHP 102 Alpha CAN Bus Configuration

Inside Plant | CXCHP 102 Alpha CAN Bus Configuration

The CAN Bus Configuration Training will teach you what a CAN Bus drawing is and how to create one. We will cover all of the CAN Bus peripherals and provide standardization for there installation using industry best practice.

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Inside Plant | DC 101 Alpha DC Training

Inside Plant | DC 101 Alpha DC Training

The DC101 course will present basic elements of the DC infrastructure which will help you understand the DC electrical system. This is a complete DC101 class including downloadable resource materials, videos, and a test relating to the installation and use of DC electrical infrastructure within telecommunication facilities.

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Inside Plant | PFS 101 (Power Flow Simulator)

Inside Plant | PFS 101 (Power Flow Simulator)

This is a demonstration video for the Power Flow Simulator tool. This training provides an introductory understanding of how AC and DC power flows through a typical Inside Plant Critical Infrastructure, as well as understanding of how to correctly change power flow without interruption to the network equipment.

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  • Feedback on AC Power Course Comprehensive content, nicely sequenced. - ★ ★ ★ ★ ★
  • Feedback on AlphaNet™ DM3 Series Transponder Installer Certification Very helpful in growing my product knowledge. I WANT MORE!!! - ★ ★ ★ ★ ★
  • Feedback on AlphaNet™ DM3 Series Transponder Installer Certification Great course! Very thorough. Nice animations and learning activities. - ★ ★ ★ ★ ★
  • Feedback on Electrical Safety: Outside Plant Nicely sequenced course. - ★ ★ ★ ★ ★
  • Feedback on Electrical Safety: Outside Plant Outstanding course material. - ★ ★ ★ ★ ★